Warranty

Colorado Rugged Racks®
"Unleash Your UTV'S Potential"
Customer Limited Warranty and Standard Return Policy


Colorado Rugged Racks, LLC offers a special limited warranty. It is our goal to provide effective service for any warranty or standard return.  This statement of warranty and return policy is divided into two sections:  Warranty Returns of defective product and Standard Returns of unused product.

Warranty Returns of Defective Product

Colorado Rugged Racks LLC. will repair or replace, at its option and without charge, any properly installed component that fails due to defect in material or workmanship up to 30 days from the initial registered consumer purchase.  Proof of purchase must be provided for warranty to be honored.

 If any damage to the product is due to miss use, abuse, neglect, accident, improper installation, or any uses contrary to the instructions accompanying the product. The warranty is also void if racks are altered in any manner.  The racks have been load tested for racks capacity to hold loads when not on a vehicle. Colorado Rugged Racks, LLC. does not warranty load capacities.  As the factory has now way of knowing if the product was properly assembled, installed, used according to instructions, or if loads were secured properly.

This warranty covers the cost of the defective component and not the cost of removal,  installation or other incidental charges unless other arrangements have been made with Colorado Rugged Racks.

This warranty gives you specific legal rights and you may have other rights which vary from state to state.

Before the product is returned to the company please follow these procedures:

1. Call Colorado Rugged Racks at 970-234-7972 to request a return. You will need to provide the following information

                            - Specific nature of the defect
           - Original sales invoice #

2. The purchaser is responsible for packing and return shipping of the product. Any damage that occurs during shipping is not covered under warranty.  The purchaser must pursue claims for shipping damage with the shipping center.

3. Upon receipt of the returned product, will review the claim for warranty conformance.  If the claim meets warranty criteria, a credit for the original invoice amount will be posted to the purchaser account and a credit memo will be mailed.  If the claim does not meet warranty criteria, the purchaser will receive a statement detailing reasons for partial credit or denial.  at the purchasers option, denied product may be returned to the purchaser.

Standard Returns of Unused Product

Unused  product may be eligible for return to Colorado Rugged Racks, LLC.

Returned product which is less than 30 days old is subject to a 20% restocking fee plus shipping.